Our Guarantee

Your Source on the Net for Great:
Portable Data Acquisition Products.
Home and Office PC Products.

We want you to be completely satisfied with SiliconSoft products. Satisfaction comes from our products doing what we advertise they will do. We want you to be happy with our producrts, and we hope you will put our Web page on your hot list and tell your friends and colleages about SiliconSoft.

No product is perfect, although we make improvements each day to come ever closer to that goal. Even though we have taken every step we can think of to guarantee your complete satisfaction, it is possible that our product or service may not work for you. If you have a question, concern, or problem with our product or your order, please contact us directly.

30 Day 100% Satisfaction or Money-Back Guarantee

It is very important to us that your are completely satisfied with our products. Therefore SiliconSoft offers you a 100% money-back guarantee on a 30 day evaluation of our products with certain restrictions. See our catalog for details; but basically when evaluating a product, keep it undamaged and complete. Contact us for any problems or returns.

SiliconSoft will work with you if something is not satisfactory. We will do our best to see that the defective item is replaced or that you are issued a full refund. Please give us the opportunity to make it right with you.

3 Year Warranty

Our hardware products have a very high MTBF factor due to our conservative engineering and include a 3 year parts and labor warranty. We probably have the lowest return rate (for any cause or reason) at well less than 1%, averaged since 1988. Compare our return rate to that of one major PC hardware manufacturer, whose return rate has been as high as 20% (Computer Sources Magazine 1994 survey).

Thank you for selecting SiliconSoft as your supplier of
Data Acquisition Products.

Wayne Foletta, President
Prices and specifications subject to change without notice. See product descriptions for details. Shipping charges are non-refundable.
Contact:
SiliconSoft Inc.
www.siliconsoft.com
San Jose, CA  USA

Support Lines:
Email: siliconsoft@pacbell.net
Phone: (408)446-4521


© Copyright 2000 by SiliconSoft Inc., San Jose, CA.